first direct commissioned us to communicate their great customer service record to the public. Our solution was to stream live feeds from social media on the first direct website, displaying what customers genuinely thought of the bank.
Winner of the eConsultancy Award for Innovation in Online PR
“Wonderfully transparent campaign for a bank pushing past the conventional boundaries which will become a widely used case study for effective online PR.” – eConsultancy Judge
We have the digital, social, and future-planning know-how to create forward-thinking marketing solutions.Get in touch